We all encounter problems, but how effectively do we address them? This framework outlines 9 levels of problem-solving, offering a roadmap for growth:
➡️ Level 0: Can’t see the problem.
➡️ Level 1: See the problem and raise it.
➡️ Level 2: See the problem and define it clearly (a problem well-defined is half solved!).
➡️ Level 3: See the “Whole Problem,” define it clearly, and identify the root cause.
➡️ Level 4: Plan ahead to avoid the problem or derivative problems re-occurring (prevention is better than a cure!).
➡️ Level 5: Find a practical and viable solution to the problem.
➡️ Level 6: Find a breakthrough solution (e.g., saves more than it costs, opens new opportunities).
➡️ Level 7: Take initiative to implement the solution or develop the breakthrough.
➡️ Level 8: Look beyond problem prevention – create new opportunities from continuous improvement.
Where do you see yourself on this spectrum? Understanding your current level is the first step towards becoming a more impactful problem-solver.
But not all problems are created equal. How do we identify the right problems to tackle? The “4 U’s” offer a valuable lens:
🔍 Unworkable: Addressing issues tied to socio-economic status.
⚠️ Unavoidable: Dealing with inherent constraints like age or taxes.
⏰ Urgent: Prioritizing needs based on time sensitivity and resource allocation (think cybersecurity or job security).
🤝 Underserved: Focusing on areas where resources (time, money, attention) are scarce.
As Michael Skok from Underscore VC aptly puts it, we need to focus on “Creating a product that people will actually buy.” This means our solutions must address real, valuable needs.
To effectively solve these worthwhile problems, remember the importance of inquiring into the root cause. Don’t just treat the symptoms.
In today’s fast-paced world, let’s strive to move beyond simply identifying problems and aim for Level 6, 7, and 8. Let’s focus on the “4 U’s” to ensure our efforts are directed towards challenges that truly matter.
Source:
Value Props: Creating a product that people will actually buy by Michael Skok
